PreK - 2nd grade students will receive an iPad. 3rd grade - 5th grade students will receive a Chromebook. - even if you have your own. The school and district can manage and push out updates and service all of the devices remotely. The district can not help you with a personal device. Contact the school at 972-794-8300 if you still need a device.
need your student’s id number
Not sure of your student’s school ID number, reach out to Kramer at 972-794-8300 for assistance.
Need help Loggings into Chromebook, google classroom, clever, etc
To streamline password support for the first day of school, the district’s Information Technology department has reset the password for all student accounts. This does not affect the access to your Parent Portal account. To access technology, email and study platforms for students, your child’s username is his or her seven-digit student identification number + @dallasisd.org and the password is now the capital letter “S” followed by the seven-digit student identification number. If you have any questions, please contact your student’s campus.
need helping FINDing TEACHERS’ CLASSROOM WEBSITES
To find the classroom website for your student’s teacher, click the box above. This will take you to a list of all our Kramer Teachers. Find your child’s teacher's name and click on "view website." For now, these websites will be like classrooms. Everything you need to know should be there; if not, email the teacher. Don’t see a link for ‘view website’ for your teacher, don’t worry. Websites are still be uploaded and will be available soon.
Need help navigating SeeSaw
Parents of Pre-k through second graders, learn some Seesaw app basics here.
need tech support
Need help with issues such as Home Wifi/Connectivity Issues, Device issues, Login Issues, or Application related issues. Contact the IT Service Desk at 972-925-5630 or click here to make a submission through Let’s Talk!, DISD’s online customer service and communication tool.
need to request a hotspot
Any Dallas ISD family needing an internet connection can click here for the mobile hotspot request form.
Hot Spot/internet requests are not being handled at the school, but by DISD. DISD will call parents about when and where to pick it up. If you miss that pick up time, Amazon will be delivering them to your homes.
Need Internet Connectivity
Internet connectivity is a critical resource during the pandemic and the Internet For All coalition aims to ensure every family has access.
The “Get Connected” campaign encourages students and families to call a hotline to share their internet connectivity needs so that school districts can resolve those issues and get students connected to a reliable internet solution.
Families simply need to call the “Internet for All hotline” at 972-925-6000 or text ‘Connect’ to 972-925-6000 and a representative from their school district will contact them within 7 days to arrange the best internet access solution available.
Need Help logging into powerschool
For access to the Parent Portal, email the name of student, grade, name of school, student ID# and parent’s name to: Parentportal@dallasisd.org.
Power School Parent Portal is a valuable resource available for parents/guardians to monitor grades, attendance, and behavior. It also allows parents/guardians to communicate with their child’s teacher(s).
